E-commerce Operating Models

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There is no standard e-commerce operating model. Each company must find the best fit for its business model, considering its internal structure, expertise, and business strategy.
In this post, we will list the four most common operating models, highlighting the reasons and the type of company that best fits each one.


In-House Operating Model

For whom?

  • Companies established in e-commerce
  • E-commerce as core business
  • Specific business model

Why?

  • Operation tailored to the business model

Insourcing Operating Model

For whom?

  • Integrated production and distribution
  • Products with technical specifications
  • Sale of customized products

Why?

  • Internal operation managed by third parties
  • Outsourced e-commerce management

Management Operating Model

For whom?

  • Standard business model (inventory and sales)
  • Outsourced production (private label)

Why?

  • Dynamic e-commerce management
  • Control of brand communication
  • Control of brand experience

Outsourcing Operating Model

For whom?

  • Organized production and marketing
  • Resellers on marketplaces
  • Unbundled business model

Why?

  • Low barrier to entry
  • Focus on the company's core business
  • Zero investment in infrastructure

Before investing in completely in-house infrastructure, analyze your business model and your company's objectives. Always keep your core business in mind before taking full management of your sales channel.
Happy selling!