Black Friday is one of the most anticipated dates on the retail calendar, as it is the highest-selling period of the year. But it is also a challenging time that demands a lot from every operation to achieve good results.
Without a doubt, after getting through such an important date as Black Friday, it is important to measure the results to see an overall report, obtaining all the data achieved during this period.
Here at Check Commerce, we implemented 32 simultaneous campaigns, with a unique methodology and strategies in various formats such as: Black Friday, Black Weekend, Black Week, and Black November, generating a 28% increase in sales compared to 2020.
We used several channels such as:
- SMS
- Google Ads
- Facebook Ads
- Pinterest Ads
- Push Notifications
- Proactive specialized customer service
There were 2,961 customer service interactions carried out with a 100% SLA and without any slowdowns in the online stores throughout the entire period.
With all the preparation from our team and positive indicators, we were once again able to overcome difficulties and obstacles to achieve excellent results this year and continue selling for Christmas and the end-of-year holidays, when many consumers look for promotions and fast delivery of products they are interested in.
If you are looking to grow your business in 2022 and receive a large volume of orders on the next Black Friday, talk to our team of specialists and maximize your results next year more effectively and without headaches, with a 100% efficient platform to meet all your company's needs.
